Refund Policy

1. Refund Eligibility

You may be eligible for a refund in the following cases:

• Technical Failure: If our system fails to generate your headshots due to a technical error on our part.
• Refund.section1Item2Title If the generated headshots do not meet our quality standards, subject to our review.
• Quality Standards: If the AI produces results that are demonstrably outside our quality standards.

2. Refund Process

To request a refund, please contact our support team at hello@jerrizz.com within 7 days of your purchase. Include your order details and the reason for your request.

3. Non-Refundable Items

The following cases are generally not eligible for a refund:

• Results based on low-quality uploads
• User error during photo selection
• Change of mind after processing has started
• Unrealistic expectations of AI capability

4. Processing Time

Approved refunds will be processed within 5-10 business days and credited back to your original payment method.

5. Contact Us

For any questions regarding our refund policy, please reach out:

• Via email at hello@jerrizz.com
• Via our contact form
• Expected response time: 24-48 hours